According to Pauliina Löytty, Chief People Officer at Fluido, it starts with meaningful content—and giving people a seat at the table.
Summary:
In Episode 16 of 𝘗𝘪𝘰𝘯𝘦𝘦𝘳𝘴 𝘪𝘯 𝘊𝘶𝘭𝘵𝘶𝘳𝘦, Pauliina shares how she leads large-scale retreats that do more than align business goals—they help employees feel seen and heard.
At Fluido, which spans 13 countries and 400+ employees, retreats aren’t just a tradition.
They’re the “why” teams run retreats, the use retreats as a strategic tool to build trust, boost communication, and reinforce the values that drive their culture forward.
💬 “Focus on the content, make it meaningful for the attendees, and then add some surprise elements.”
💬 “One of the most important things is to make people feel like they’re part of the planning—and part of the team.”
📍 Pauliina’s Favorite Venue: 𝗡𝗵𝗼𝘄 𝗛𝗼𝘁𝗲𝗹 𝗕𝗲𝗿𝗹𝗶𝗻 — a colorful, high-energy space that mirrors Fluido’s people-first approach.
🎧 Tune in to hear how Pauliina brings structure and spontaneity together to create retreats that truly connect.
💬 What’s one retreat experience your team still talks about?
🔁
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Transcript:
Alexa Bustamante (00:01)
Today’s pioneer culture podcast guest is Paulina Loite, Chief People Officer at Fluido Group, who hosts 250-person retreats annually, and her favourite retreat venue has been the Berlin Now Hotel. Paulina, what retreat strategy was most effective in helping your team feel aligned?
Pauliina (00:17)
Well, I think one of the biggest things and the most important thing is to really make people feel that they are part of the planning a little bit, of being the team in a way, even though they’re guests, even though we are doing the event for them. It’s important for everybody to feel a part of the bigger picture.
So what happened with us is that at the end of the retreat, we obviously had some business in the beginning of the day. And then in the evening we broke out into a big party and it was so much better because everyone knew what was coming up and it was fantastic.
FAQs about FludioGroup:
1. What is Fluido Group?
Fluido is a leading Salesforce consulting partner in Europe, helping organizations transform their customer experiences using the Salesforce platform and related cloud technologies.
2. Who owns Fluido?
Fluido was acquired by Infosys in 2018, expanding its capabilities in digital transformation and global consulting.
3. Where is Fluido located?
Fluido is headquartered in Espoo, Finland, with offices across Europe including Sweden, Norway, Denmark, Germany, the Netherlands, and the UK.
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About the author
Danielle Leung is the Social Media Manager at RetreatsAndVenues, where she helps shape the brand's voice and content strategy. She writes the company's monthly newsletter and contributes to the blog. With a background in marketing across a range of industries, Danielle is passionate about meaningful storytelling, community, and the future of work.